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Phillippa Goodwin
PA, Coach, & Trainer
Phillippa is PA to Guy and a trainer and coach in her own right.
She is National VA of the year 2009, and is ready for a no obligation chat, whatever your needs on 01647 478123.
Alison Arnold
Researcher and Trainer
Alison is the senior researcher and business adviser.
She has won numerous awards, including 'Salesperson of the year' for Bencard (part of Beechams), and Sealink. She is also
a teaching assistant and runs her own property business.
We are members of: Customer Service Training Network
Limited
The Customer Service Training Network, (CSTN) is an organisation for customer service trainers organised
by Don Hales, founder of The National Customer Service and Sales Awards and Anne-Marie Lose, Membership & Events Director.
Our
meetings take place about 8 times a year throughout the country and are well attended by trainers and people interested in
customer service training from all over the UK.
Each meeting consists of inspirational speakers and superb networking in
a lovely setting. We know that everyone leaves each meeting with new ideas to try out in their organisation, or to use in their training.
Feedback
We launched the organisation as a membership organisation in 2009, which allows members to attend at discounted rates and various other benefits. At very low
annual membership fees we can promise value for your money for both members and non-members.
The Customer Service Training Awards was launched in association with Awards International in 2010, which
is the first award for customer service trainers only. The Awards ceremony was a huge success and is taking
place once a year. To enter the Awards please go to our Awards website.
For
further information about our next meeting and how to reserve your place or about The Customer Service Training Awards please
go to Next Meeting or contact Anne-Marie Lose
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