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We wouldn't want to commit our time and money to someone we don't know, so we don't expect you to.
These offers enable you to experience our work for a small fee and no obligation. They also enable us to
get to know you well, so we can make sure we give you the best help possible for the most sensible price.
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- Initial meeting or phone discussion : no charge.
- 2 1/2 Hour 'Business Surgery' (refundable against future work) : £170
- Initial Full Day in your Organisation
: £390
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These are our standard 'delivery' fees.
They include all preparation, materials, and personalisation to your needs.
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- Full Day : £770
- 1/2 Day : £490
2 or more days booked at once reduce these prices to: - Full Day : £670
- 1/2 Day : £440
'Espresso Training': from just £59 / head: click here for details and to register interest
Coaching / other work: circa £95/hour |
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These offers help you make the improvements work over the long term.
All these are adaptable to suit your individual needs. |
- Follow up meetings from £170
- Ongoing support from
£245 per month
- Ongoing staff development & measurement from circa £30 per person
- 'Great or Poor' Customer surveys by post : £2 per completed survey
- 'Great
or Poor' Customer surveys by phone : £6 per completed survey
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These offers are designed to make our services more easily available to SMEs in the West Country
and Charities across the UK.
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- South West based SMEs: 10% discount on all training & consultancy
- Charities:
10% discount on all training & consultancy
- Train to Gain referrals in the South West: special
deals available to help you get the most value from the budget available, please contact us for details
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'Great or Poor': The Manual
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‘Great or Poor’ is a simple and effective system to empower you and your organisation to deliver world
class customer service consistently and excellently each and every day.
A 1 hour telephone coaching session with the author is included with
every purchase.
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