Crooked Stick Ltd

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Transparent pricing

We believe in transparent & sensible pricing, and offer a 'no nonsense' guarantee on all our work.

cathedral.jpg
it's about building cathedrals, rather than carrying bricks!

Service
Description
Price
We wouldn't want to commit our time and money to someone we don't know, so we don't expect you to.
 
These offers enable you to experience our work for a small fee and no obligation. They also enable us to get to know you well, so we can make sure we give you the best help possible for the most sensible price.
  • Initial meeting or phone discussion : no charge.
  • 2 1/2 Hour 'Business Surgery' (refundable against future work) : £170
  • Initial Full Day in your Organisation : £390
Service Delivery
These are our standard 'delivery' fees.
 
They include all preparation, materials, and personalisation to your needs.
  • Full Day : £770
  • 1/2 Day : £490

2 or more days booked at once reduce these prices to:

  • Full Day : £670
  • 1/2 Day : £440

'Espresso Training': from just £59 / head: click here for details and to register interest


Coaching / other work: circa £95/hour

Follow Up
These offers help you make the improvements work over the long term.
 
All these are adaptable to suit your individual needs.
  • Follow up meetings from £170
  • Ongoing support from £245 per month
  • Ongoing staff development & measurement from circa £30 per person
  • 'Great or Poor' Customer surveys by post : £2 per completed survey
  • 'Great or Poor' Customer surveys by phone : £6 per completed survey
Special Offers
These offers are designed to make our services more easily available to SMEs in the West Country and Charities across the UK.
  • South West based SMEs: 10% discount on all training & consultancy
  • Charities: 10% discount on all training & consultancy
  • Train to Gain referrals in the South West: special deals available to help you get the most value from the budget available, please contact us for details

'Great or Poor': The Manual

‘Great or Poor’ is a simple and effective system to empower you and your organisation to deliver world class customer service consistently and excellently each and every day.

A 1 hour telephone coaching session with the author is included with every purchase.

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Virtual CED Service

Charges for this service will vary according to your detailed needs, please click on the title above for more details, or email us to enquire. Investment starts at £245 / month.


Please note: all bookings are taken subject to our Code of Practice and Terms & Conditions 


Our Guarantee

We offer a 'no nonsense' guarantee on all our work. If you're not happy, tell us and we'll rectify it. If you're still not happy we'll refund your fees.