Crooked Stick Ltd

How we can help

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Customer delight

OUR KEY PRINCIPLES ARE:

  • Diagnosis BEFORE prescription
  • Flexibility to meet YOUR needs
  • Integrity in all dealings
We deliver expert help in these areas:

 

Direct (through training, coaching & mentoring)

  • Leadership: simple things done well
  • Management: tools and ideas
  • Stress: don’t manage it, avoid it!
  • Effective self management (often called time management)
  • Customer service excellence (turning your customers into Raving Fans of your organisation).
  • The 80/20 rule, and how to use it to live an effective and fulfilling life.
  • Long term sales success
  • Making business and personal decisions with the right approach
  • Small business solutions
  • Licensed & Leisure solutions

 

With Partners, Franklin Covey UK

  • The 7 habits of highly effective people
  • The 7 habits for managers
  • Leadership
  • Execution
  • Focus
  • What matters most

 

We also are members of the ExecPlus network of professional advisers.


Whilst the above is an accurate guide, most issues revolve around the application of correct principles: we can listen and find bespoke solutions to almost any business behaviourial issue you identify.

click here to see more information on 'customer delight' and 'customer service excellence'

Click here for our transparent pricing promise.

click here for our Code of Practice

Guy Arnold
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... not always this relaxed!

The Crooked Stick

It is far better to strike a straight blow with a crooked stick, than to spend our whole lives trying to straighten the darn thing out.

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Download some of our course outlines here:

The 7 habits of highly effective people

Leadership

Customer service WoW!

Communication: simple things done well

Time effectiveness

Management MOT

Stress: lighter not tighter