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Crooked Stick Ltd |
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Forthcoming events
For Email Marketing you can trust
 How to grow profits through repeat
business, selling up and referral |
 FREE Seminar : How To Tie Elastic To Your Guests: a free seminar
for Owners and Managers of West Country Hotels and Guest Houses Date: TBA Venue: Exeter Time: 14:30 - 16:30 To book, please email your
name and phone number to info@greatorpoor.com Seminar outline A free seminar to help you understand how you can organise your hotel, and train and motivate your staff,
in order to consistently delight customers, get them telling all their friends, and coming back for more. Issue Every hotel wants it’s guests to recommend them to
their friends, and return for future stays Every member of staff gets out of bed in the morning wanting to make a success of the day Every (well almost every) guest wants to have a good time Yet, somehow, things just don’t seem
to get done as you want them! This
is called ‘The Execution Gap’, and everyone wants to bridge it. Yet every business is different, and every guest
has different needs. On top
of this, through the power of the Internet, an upset guest can severely damage your business overnight. This seminar presents a system that addresses
all these issues, and empowers you to actually get the great results that you want, consistently and excellently. Agenda Who is REALLY in charge of your business? How the Internet has affected your business. Staff motivation and engagement: the facts. How you can use this knowledge to your advantage How to give consistently excellent customer experiences
and get them coming back for more: this is a system, not a bunch of ‘hopeful hints’ How to measure your service levels effectively How to manage and influence Trip Adviser (and other feedback sites) Why is the Seminar Free? The seminar is delivered by Guy Arnold of www.greatorpoor.com . Guy works with Hotels (and other businesses) as a retained business adviser. The seminar is delivered free so you can see
what he does, in a no risk and no obligation situation. Guy would like to take on 2 or 3 extra Hotel clients, so you might
consider using his services once you see what he can do. You can benefit from Guy’s support and services from as little
as £99 per month. The seminar
will deliver great ideas and value to you, whether you work with us afterwards or not.
A Professional Approach to Customer Service Location: TBC Date:TBC Time:15:00 - 17:00 Cost: FREE and
with no obligation: we’d appreciate 10 minutes of your time after the event to gain feedback, and ask if you’d
like us to work with you to make these ideas work in your organisation. How to book: email us at info@greatorpoor.com with your name, business name and telephone number, or vists www.greatorpoor.com and register on the events page. A
free seminar for managers and partners of professional organisations in Devon The world is changing fast for professional organisations Worldwide competition
threatens to undermine your margins Your customers are not only learning your secrets online, but also can destroy your hard
earned reputation overnight, and you can’t stop them How on earth do you compete and maintain profits in this
new marketplace? This seminar addresses these issues and proposes a way forward that combats these
threats and helps you build a long term secure and profitable organisation that will stand strong in these turbulent times. About
the Speaker The seminar is delivered by Guy Arnold of www.greatorpoor.com . Guy works with professional organisations
(and other businesses) as a retained business adviser. The seminar is delivered free so you can see what he does,
in a no risk and no obligation situation. You
can benefit from Guy’s support and innovative services from as little as £99 per month. The seminar
will deliver great ideas and value to you, whether you work with us afterwards or not. Agenda Who is REALLY
in charge of your organisation … over the long term? How the Internet has affected your customer … and
how this serious business threat (and opportunity) will develop in the future Get social media working for you rather than against
you Staff motivation and engagement: the facts. How to give consistently excellent customer experiences and get them coming
back for more: this is a system, not a bunch of ‘hopeful hints’ How to measure your service levels and manage
and influence feedback effectively Don’t delay: book today: your business may depend on getting this right very
shortly! |
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